At petalssrflowers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services. By using our website or services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and mailing address, which you provide when contacting us or submitting a form on our website.
- Event Information: Details about your event including date, venue, theme, and preferences when you request a quote or consultation.
- Payment Information: When you make a payment, our payment processors collect financial information such as credit card details or banking information. We do not store this information on our servers.
- Communication Records: Records of our communications with you, including emails, phone calls, and in-person consultations.
- Usage Information: Data about how you interact with our website, including IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
- Cookies and Similar Technologies: We use cookies to enhance your browsing experience and analyze website traffic. See our Cookies Policy for more details.
How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our services, including event décor and photo zone design
- To communicate with you regarding your inquiries, bookings, and services
- To process payments and manage billing
- To send you updates, newsletters, and promotional materials (with your consent)
- To personalize your experience on our website
- To analyze website usage and improve our online presence
- To comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, such as payment processors, website hosting providers, and email delivery services.
- Business Partners: With your consent, we may share information with venue partners, photographers, or other event professionals who are part of your event planning process.
- Legal Requirements: We may disclose information when required by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Erasure of your personal information
- Restriction of processing of your information
- Data portability
- Objection to processing of your information
- Withdrawal of consent at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
petalssrflowers
King Charles St
London SW1A 2AH
United Kingdom of Great Britain
Email: info@petalssrflowers.world
Phone: +442070085000
